The TM Group Blog

Leading Provider of CRM and ERP Solutions Since 1984


Coming together: How a TM Group employee and client collaborated during COVID-19 crisis

The events surrounding COVID-19 have tested everyone’s resolve, as professionals and industries have had to adapt and strategize to stay safe and be a part of the solution to the contagion through great sacrifice.   The virus has taken a particularly harsh toll on health care, as the industry is pulling out all the stops to stay ahead of the curve, slow the spread and give those affected the care and attention they need. Emergency personnel have risen to the challenge.   Perhaps the biggest takeaway from these uncertain times is the manner in which people have come together to… Read more

How Microsoft Dynamics can improve efficiency for staff now working remotely

For the millions of Americans, working from home was something of a luxury. Fast forward to today: Working from home has become a necessity due to COVID-19. This contagious virus has upended life for virtually everyone in the world. According to recent Gallup poll, 62% of employees have reported that they have worked from home during the current crisis. Prior to the COVID-19 crisis, 39% of employees reported that their employers offered them remote work options. Closed offices have forced businesses to adapt to what may become more of a new normal as employees and employers get used to a… Read more

Achieve simplicity and efficiency with EBizCharge

From multiple soft drinks to a plethora of potato chip  brands, consumer society is chock full of options. The way people pay for various products and services also runs the proverbial gamut. Cash, credit card, debit card, mobile wallet and more; the mode and means of spending are numerous.   According to a recent poll conducted by Blackhawk Network, 52% of respondents said using a credit card was their preferred method of payment, well ahead of cash (43%) and debit card (42%).   While simplicity is the name of the game when you’re serving a customer base that has come… Read more

A comprehensive overview of ERP implementation approaches

Over the past several years, ERP technology has taken the world by storm and moved from large enterprise systems to main stream. Cloud based enterprise resource planning software like Microsoft Dynamics 365, Oracle NetSutie and Sage Intacct have become popular with small to medium sized businesses, allowing businesses of all sizes and types to better manage team members, customer expectations and maintain visibility of their supply chain. Whether it’s to replace legacy systems, streamline data migration or take advantage of state-of-the-art technology, ERP technologies are designed for businesses that seek improvement. In fact, it’s estimated that close to half of all companies… Read more

ERP solutions help companies avoid the inefficiencies of spreadsheets.
ERP solutions help companies avoid the inefficiencies of spreadsheets.

Should You Switch from Dynamics SL to Dynamics 365?

In addition to creating a host of different applications and cloud offerings such as Office 365, Power BI, and Azure, Microsoft has released Dynamics 365 Business Central which enables small-to-midsize businesses (SMB) to get a better handle on their financials, jobs, service and supply chains as well as overall customer relationship management. If you are currently utilizing Microsoft Dynamics SL, you may wonder whether the latest Dynamcis 365 Business Central offering is truly worth the transition of your business to this new cloud offering. The only way to know, is by learning how they compare. Here are some of the… Read more

Develop business leaders by employing an ERP system.
Develop business leaders by employing an ERP system.

Why migrating to Microsoft Dynamics 365 from Salesforce is a smart move

If small and medium-sized businesses (SMB) are the lifeblood of the U.S. economy, customers serve as SMBs’ sustenance: without them, survival is virtually impossible.   The sales process these days is about so much more than dollars and cents. It’s also about providing comprehensive customer support, engrossing customer engagements and a high-quality experience that encourages people to “come again,” whether online or in-store. E-commerce has fundamentally altered the ease with which people can shop from anywhere, whether at home, doing errands or at work. Customer relationship management software provides business owners like you with the capability to learn more about… Read more

ERP and CRM software help companies improve internal and external processes.
ERP and CRM software help companies improve internal and external processes.

A la carte pricing model comes to Microsoft Dynamics 365 Customer Engagement

When it comes to choices for consumers and business owners alike, this is the golden age. Thanks in large measure to technological improvements, the ever-expanding internet and healthy competition, people have plenty to pick – from their side dishes at restaurants, to channels and stations with cable and streaming entertainment providers. In short, a la carte is all the rage. So, it may come as no surprise that Microsoft is taking a similar tack with its pricing for Dynamics 365 licensing. Effective in the opening days of last autumn, the plan-based licenses for Dynamics 365 are no longer an option…. Read more

What Is Dynamics 365?

From providing superior customer service to staying on top of operational costs, running a business is a contact sport. The decisions made, which inform your management style, ultimately determine whether you win or lose. But what if you had the business data that could enable you to make smarter, more well-informed decisions? With Microsoft Dynamics 365, you do. What is Dynamics 365? Originally released in November 2016, Microsoft Dynamics 365 are comprehensive customer relationship management and enterprise resource planning solutions that, as its official website puts it, enables organizations large and small to evolve from timid, reactive business decisions to… Read more

Woman Holding a Small Gift
Woman Holding a Small Gift

Why Microsoft Power BI is the gift that keeps on giving

Christmas time is here once again – the season of perpetual hope, merriment, good tidings of great joy and gifts galore. What do you hope to find waiting for you under the tree this year? As a business owner, one of the very best presents you could possibly receive is Microsoft Power. Business Intelligence. Why? Because it’s the gift that keeps on giving. Power BI is a cloud-based data intelligence services bundle that, at its essence, enables users to not only seamlessly collect data, but package it in such a way as to make sense of it so that complicated,… Read more