CRM vs Marketing Automation: Differences, Similarities and Synergies
By Ken Jacobsen on November 30, 2023
The shift toward remote work and online shopping has transformed our everyday expectations. 79% of customers expect consistent interactions across a company’s departments, and yet more than half still complain about feeling treated like a number or hav …
Marketing Services and Branding Company Streamlines Reporting With Microsoft Dynamics 365 Business Central
By Ken Jacobsen on October 4, 2023
Even today, not every marketing service consists of digital services alone. Some physical marketing pieces are still required for companies to get the brands’ messaging out there. When a one-stop shop for innovative signage and event marketing materia …
Microsoft CRM Solution Pricing and What Makes Microsoft Dynamics 365 Sales, Service and Marketing Top-Tier CRM Solutions
By Ken Jacobsen on May 18, 2023
Inefficient work processes are a real drag for your business. They can jeopardize customer satisfaction, customer engagement, employee morale and productivity. These kinds of consequences can lead to serious financial losses. In fact, a recent report f …
Establishing Expectations for a Successful CRM Implementation
By Ken Jacobsen on April 12, 2023
From product-driven organizations (like real estate and equipment manufacturing) to service-based businesses (such as law firms, consultancies and customer service organizations), CRM system software is a game-changing resource that improves customer e …
A Better Outlook for Your Business: Why Microsoft Dynamics 365 Integration with Outlook Makes For a Winning Combination
By Ken Jacobsen on March 29, 2023
When it comes to sending and receiving information to colleagues, employees or clients, email is frequently the communication channel of first choice. Whether you are regularly logging on during a business trip or are in the office mere feet away from …
The Rationale for a Microsoft Dynamics Integration
By Ken Jacobsen on March 15, 2023
Many organizations are creatures of habit. Once they get locked into doing certain things or using certain systems, software or tools, they’re reluctant to let them go. Even when they may tacitly acknowledge that their approach could use some fine tuni …
Vision 2023 Invitation: Maximize Efficiency and Minimize Costs with Microsoft Dynamics for Smarter Business Management!
By Ken Jacobsen on February 28, 2023
Are you looking to streamline your business operations and stay ahead of the competition? Do you want to harness the power of technology to drive growth and profitability? Do you feel like there’s more you can do with your ERP software? If so, then you …
Understanding the Uses and Purposes of ERP and CRM
By Ken Jacobsen on February 15, 2023
The ways in which businesses are run are growing more complicated by the day. New processes, technologies and strategies are constantly being introduced and organizations need to have the flexibility to stay current and competitive. For this reason, ma …
ERP vs CRM: What They Are, How They Work and When to Use Both
By Ken Jacobsen on January 3, 2023
No matter how big or small your organization may be, running a business can be a daunting task at the best of times. Keeping up with valuable data and managing business resources and processes while making sales can be a tricky proposition. For this re …
How to Qualify for Microsoft Discounts as a Nonprofit
By Ken Jacobsen on August 24, 2021
The United States is a country that is teeming with nonprofit organizations — well over 1.5 million, according to the most recent figures available from the Urban Institute’s National Charitable Center for Statistics. And that’s just those that are ful …
