Everything we do at The TM Group is guided by our mission statement:
“Empowering Organizations and People With Technology”
We pride ourselves on our long-lasting relationships with our clients and employees who are at the heart of The TM Group. Many clients have been with us since we started in 1984 as has our family-owned management team; many of our team members have been with the company for more than 15 years – this is our “family.”
The TM Group is much more than a vendor, we form a partnership with our clients and we take great pride in on our ability to understand their business, their concerns and their strategies, and in return, we regularly receive praise from clients with whom we work. Many have invited us to into their strategic planning sessions and include us in their future planning. Most of our Microsoft Dynamics, Intacct and NetSuite business is derived from client and strategic partner recommendation, so we hold ourselves to extremely high standards to ensure that we are living up to the expectations of our stakeholders. In addition, we regularly take over management of clients of other Microsoft Dynamics partners when there are dissatisfaction issues, and in all cases, we exceed their expectations.
In today’s rapidly changing technology environment, automation of your financial systems is not enough. The TM Group continually strives to earn the opportunity to remain your strategic business adviser on all means of technology to keep you competitive.
- Professionalism in our relationships with clients and each other.
- Quality in everything we do.
- Communication focused on teamwork, mission and company results.
- Ethics and integrity in all we do.
- Balancing the needs of our clients against the needs of our company.
- Balancing the needs of employees against the needs of the business.
- Learning all we can to challenge ourselves and be more productive.
- Total commitment to our clients and employees.
We believe in fostering a working environment that promotes creativity and encourages positive thinking throughout the organization.
We believe in the dignity of the individual, and we are totally committed to the fair, honest, kind and professional treatment of all individuals and organizations with whom we work.
We believe that our past, current and future successes come from a total dedication to excellent client service. Satisfying our client’s needs in a superior way is the only reason we are in business.