Surges in orders, disruptions in supply chains, customer behavior changes, store closures and more: as the coronavirus (COVID-19) outbreak continues to evolve, it will undoubtedly have an effect on your B2B business. And e-commerce, in particular, is seeing a significant impact. Since the coronavirus pandemic began, online sales have increased by ...

From providing superior customer service to staying on top of operational costs, running a business is a contact sport. The decisions made, which inform your management style, ultimately determine whether you win or lose. But what if you had the business data that could enable you to make smarter, more well-informed decisions? With Microso ...

Christmas time is here once again – the season of perpetual hope, merriment, good tidings of great joy and gifts galore. What do you hope to find waiting for you under the tree this year? As a business owner, one of the very best presents you could possibly receive is Microsoft Power. Business Intelligence. Why? Because it’s the gift t ...

Farmington Hills, MI — December 1, 2019  The TM Group, Inc. recently opened a South Bend office and acquired the Microsoft Dynamics GP, Dynamics 365 Customer Engagement and Dynamics 365 Business Central practice formerly managed by Pinnacle of Indiana, an Advanced Imaging Solutions company.   This acquisition does not affect Pinna ...

It is said that if you come into any experience with low expectations, you’ll never be disappointed. But in an era of instant gratification, such a stance is unrealistic. If customers don’t receive the kind of service to which they’re entitled, many have no compunction about taking their business elsewhere. Whether in retail, hos ...

Americans have a love-hate relationship with automation. On the one hand, they readily recognize the tremendous amount of convenience it offers them in their personal and professional lives. But on the other, some fear the frequency with which it is utilized poses a threat to their livelihood. In a poll conducted by Gallup, nearly 60% of respon ...

The Client Headquartered in northern Michigan, this nonprofit agency provides diagnostic and ongoing emotional and psychological health services. With a patient base residing in 10 of the state’s 83 counties, the agency obtains patients through the federal government’s Medicaid program. In addition to mental health, the firm also ...

It’s that time of year again. Summer, the season that yields peaches, picnics and picture-perfect sunsets, is nearing its conclusion. You knew it was coming and it still doesn’t make it any easier to see it go. However, fall – filled with fairs, foliage and football – brings its own set of perks. Here’s the special ...

If you’re looking to take your internal accounting processes to the next level, look no further than Microsoft Power Business Intelligence. More than anything else about your company, numbers tell the true story as to how sales are going and whether you’re on track to reaching your revenue goals. But it’s not always easy to make ...

The TM Group has been named to the Bob Scott’s Top 100 VARs for 2019. The Top 100 resellers are chosen from organizations specializing in the sale and implementation of Enterprise Resource Planning (ERP) and accounting software. “We want to congratulate this year’s class of Bob Scott’s Top 100 VARs,” said Bob Scott, executive ...

The Client A surface processing machine manufacturer headquartered in Germany but with satellite offices in Southwest Michigan. The Challenge This client presented an interesting implementation challenge. The company had recently transformed the Southwest Michigan location into an independent limited liability corporation responsible for ...

The Client A data collection hardware provider based in Southwest Michigan. The Challenge The client connected with The TM Group with the intention of swapping its existing customer-relationship management solution, called SugarCRM, for an easier-to-use alternative. The organization had been struggling to track their marketing and sales o ...

The Client A heating, ventilation, air conditioning and plumbing distributor headquartered in Southeast Michigan. The Challenge The company contacted The TM Group with the intention of implementing an all-encompassing application that would support and streamline project management operations for multiple functions, including field servic ...

The Client A German plastics manufacturing systems provider with independent satellite offices in Southwest Michigan. The Challenge Personnel from the client’s American outpost in Michigan contacted The TM Group in hopes of implementing Microsoft Dynamics 365 Business Central. The satellite location, which manages North American dis ...

The Client: An airport concession company based in Southeast Michigan. The organization maintains approximately 50 casual dining restaurants spread across eight major American airports. The Challenge: The client connected with The TM Group intent on upgrading its existing version of Microsoft Dynamics GP and consolidating its data storage ...

The Client An international consulting firm that serves Fortune 1000 organizations within the engineering, finance, health care and information technology industries. The Challenge On the advice of its accounting partner, UHY international, the client contacted The TM Group with the intention of swapping its existing Quickbooks insta ...

The Client A health maintenance organization based in Detroit. Founded in 1973, the business serves 90,000 members in Southeastern Michigan and maintains a network of more than 2,500 health care centers and approximately 1,850 primary care physicians spread across Genesee, Macomb, Oakland and Wayne counties.   The Challenge Business leaders fo ...

Modern chief financial officers face numerous challenges in today’s mercurial environment. Accelerated technological transformation, regulatory change and increasing competition are among the most pressing concerns for these financial stakeholders, according to analysts for Deloitte. However these challenges, despite their scale and severi ...

Microsoft announced the forthcoming release of an updated offering for small businesses this past September during Directions North America. The software package, which was released in December under the moniker Dynamics 365, combines Dynamics CRM, Dynamics AX and the redesigned version Dynamics NAV into an all-in-one digital solution for burgeonin ...

Microsoft labored over the redesign and relaunch of Dynamics NAV for more than one year before announcing a finalized offering at the Directions North America conference this past September, ZDNet reported. The Redmond, Washington-based technology firm released the software fewer than three months later, surprising both vendors and loyal users who ...

The enterprise cloud computing movement continues to mature. Now, an estimated 95 percent of organizations worldwide are running applications in the cloud or performing preliminary tests with possible cloud service partners, according to recent research from RightScale. As the technology improves and best practices crystallize, adoption rates are l ...

When considering cloud based accounting & finance solutions like Intacct, CFO’s must document their financial department’s objectives for automation including reducing repetitive tasks, data transfer risks/errors, and back office labor. To achieve these process improvements, business systems need to assist in streamlining processes. Compani ...

Ross Grainger, an Intacct MVP, is the Controller at WebPT, where he leads both the Finance and Salesforce teams. At WebPT, Grainger uses Salesforce and Intacct to reduce the time spent on member subscriptions and processing while improving the overall customer experience through efficient and accurate invoicing. With his extensive experience, Grain ...

The TM Group has again been named to the Bob Scott’s Insights Top 100 VARs for 2017. The Top 100 resellers are chosen from organizations specializing in the sale and implementation of Enterprise Resource Planning (ERP) and accounting software.   “We want to congratulate this year’s class of Bob Scott’s Top 100 VARs,” said Bob Sc ...

Vision is focused on Microsoft Dynamics CRM, GP, NAV, and SL users, management, and prospective users. It’s free! We hope to see you there. If you are interested in attending a conference focused on Microsoft Dynamics CRM, GP, NAV, and SL users, management, and prospective users, then you should plan to attend The TM Group’s Vision Conferen ...

Spring is a glorious time in Michigan and is the perfect time to host Vision 2015, The TM Group’s 15th annual all-day Microsoft Dynamics User Conference. This is the oldest conference event of its kind for Microsoft Dynamics clients in the entire Microsoft Dynamics partner community. Vision is designed to provide a forum of in-depth learning, sh ...

Microsoft Dynamics ERP solutions offers a variety of solution choices that match any business’s requirements. With four ERP (Enterprise Resource Planning) solutions offered by Microsoft under the Dynamics brand, how do you know which one is the best fit for your business? Unfortunately, this isn’t an easy question to answer. First let me e ...

If you are looking for a new ERP solution, now is a great time to buy. Microsoft just announced the return of the very popular “Give Me 5” promotion for purchase of Microsoft Dynamics GP and NAV by the end of December 2014. This year the Give Me 5 promotion has several different “flavors”. “Give Me 5 Starter” – With a ...

Microsoft Dynamics CRM is a powerful tool for businesses that want to effectively manage all of their customer interactions. Here are five of the most important reasons why businesses should use Microsoft Dynamics CRM as their platform of choice for this purpose: Synchronizing different departments: Microsoft Dynamics CRM provides the ability for ...