Farmington Hills, MI — December 1, 2019  The TM Group, Inc. recently opened a South Bend office and acquired the Microsoft Dynamics GP, Dynamics 365 Customer Engagement and Dynamics 365 Business Central practice formerly managed by Pinnacle of Indiana, an Advanced Imaging Solutions company.   This acquisition does not affect Pinnacle’s ongoing IT services for network […]

It is said that if you come into any experience with low expectations, you’ll never be disappointed. But in an era of instant gratification, such a stance is unrealistic. If customers don’t receive the kind of service to which they’re entitled, many have no compunction about taking their business elsewhere. Whether in retail, hospitality, banking […]

Americans have a love-hate relationship with automation. On the one hand, they readily recognize the tremendous amount of convenience it offers them in their personal and professional lives. But on the other, some fear the frequency with which it is utilized poses a threat to their livelihood. In a poll conducted by Gallup, nearly 60% […]

Did you ever read “Frankenstein” by Mary Shelley in high school? If you did, you know the legendary tale has a multidimensional plot about a complex creature – who was largely misunderstood. In many ways, the conclusions drawn by those who initially interacted with Victor Frankenstein’s monster are similar to what can happen when you […]

The Client Headquartered in northern Michigan, this nonprofit agency provides diagnostic and ongoing emotional and psychological health services. With a patient base residing in 10 of the state’s 83 counties, the agency obtains patients through the federal government’s Medicaid program. In addition to mental health, the firm also offers services for the elderly as well […]

VISTATECH CENTER, SCHOOLCRAFT COLLEGE LIVONIA, MI TUESDAY, OCTOBER 29TH, 2019 Join The TM Group, Michigan’s leading ERP & CRM provider in Embracing the Cloud at Vision! Vision is a FREE full-day event focused on Microsoft Dynamics GP, SL, 365 Business Central (NAV) & 365 Customer Engagement (CRM). At this conference, you can expect to learn from industry […]

The Client Headquartered in central Michigan, this company creates custom measurement gauging equipment for many different industries and consumers, including digital transmitters, non-contact laser sensors, fully automated gauging systems and door-closing-effort sensors. The Challenge In an increasingly competitive workspace, more businesses are looking to distinguish themselves and separate from the pack by offering comprehensive customer […]

It’s that time of year again. Summer, the season that yields peaches, picnics and picture-perfect sunsets, is nearing its conclusion. You knew it was coming and it still doesn’t make it any easier to see it go. However, fall – filled with fairs, foliage and football – brings its own set of perks. Here’s the […]

If you’re looking to take your internal accounting processes to the next level, look no further than Microsoft Power Business Intelligence. More than anything else about your company, numbers tell the true story as to how sales are going and whether you’re on track to reaching your revenue goals. But it’s not always easy to […]

As important as accounting processes may be to virtually every industry, the workflows can be highly tedious. These tasks involve compiling, analyzing, quantifying and qualifying massive amounts of data so it can be better understood and put to use. Data preparation alone, according to Gartner, can take up the majority of the time and costs […]