Is your business in need of a performance boost? Are sales slipping? Has inefficient, disconnected financial management led to widespread mismanagement across your organization’s various departments? These are some of the common struggles and pitfalls associated with running a growing, midsize business, but Microsoft Dynamics 365 Business Central — and the tenured implementation team at The TM Group — can help you get your organization back on track by helping you improve your core business processes.

What is Microsoft Dynamics 365 Business Central?
Microsoft Dynamics 365 Business Central is an enterprise resource planning (ERP) solution that helps to increase visibility across your organization by aligning business departments so they work harmoniously. Formerly known as Microsoft Dynamics NAV or Navision, Microsoft Dynamics 365 Business Central is a hybrid solution, meaning its deployable as either a Software-as-a-Service (SaaS) cloud solution or as an on-premise solution. Once implemented, Microsoft Dynamics 365 Business Central can help organizations optimize inventory and supply chain management, unlock productivity, increase financial management controls, improve customer service, minimize downtime and so much more.

As a comprehensive business management solution for growing companies with roughly 10 to 100 employees, Microsoft Dynamics 365 Business Central enables companies that need more than traditional financial and accounting tools, but aren’t yet ready to make a big investment in a customized enterprise resource planning (ERP) system. Without sacrificing ease of use or speed of setup, Microsoft Dynamics 365 Business Central offers a fully powered business management solution sold as a suite. Its capabilities include accounting, dimensional financial analysis, sales and purchase order management, inventory control, manufacturing, project tracking, multi-currency, and business insight. In addition, Microsoft’s ecosystem of independent software vendors has built rich add-on solutions for specific functional and industry requirements.

With over a thousand years of cumulative experience, The TM Group has the training, understanding, precision and consulting bona fides to configure Microsoft Business Central for your firm’s unique needs. We also offer a line of business applications for your business’s unique requirements. You’ll see how this ERP holds the potential to be your most valuable tool and why it’s widely viewed as the gold standard in enterprise resource planning software systems.

What is enterprise resource planning?
Enterprise resource planning refers to a suite of software solutions that enable an organization to increase agility and visibility all at the same time. From accounting to sales, purchasing to receivables, manufacturing to field service, projects to marketing; the day-to-day processes of an enterprise are far-reaching and highly dynamic. With so many players involved in these activities, it can be difficult to keep tabs on each and every department or unit. Thanks to cloud computing, artificial intelligence and machine learning, software publishers have revolutionized ERP systems of yesteryear by not just improving core business services but integrating them as well. This is made possible by the business application suites within an ERP system communicating with one another and sharing a common data model that can also be leveraged by other line-of-business applications. The result is more productivity, deeper insights, better reporting and simpler IT management. It’s little wonder why the global ERP software market is poised to reach a valuation of over $78 billion by 2026, with nearly 90% of organizations saying their ERP implementations have helped them succeed with their business objectives.

In what ways can Microsoft Dynamics 365 Business Central help your business?

Optimize inventory and supply chain management
With built-in intelligence and forward-looking insight into when high-demand items will need replenishment based on the flow of sales, Microsoft Business Central helps to improve supply chain management. Additionally, with cycle counting and production controls, your team will have more control over their inventory and costing methods especially after implementing some of the manufacturing and distribution add-on solutions The TM Group regularly deploys in conjunction with Business Central.

Unlock productivity by enhancing communication
Your team is unstoppable when it works as a unit and draws from one another’s thoughts and contributions. Microsoft Dynamics 365 Business Central helps to connect people, processes and insights, thereby enhancing productivity since it’s paired with guidance from key stakeholders. From a sheer usage and overall functionality standpoint, Microsoft Dynamics 365 Business Central helps your team work faster by connecting business processes with the productivity tools available in Office 365. This means no more switching back and forth between all of the Microsoft Office applications.

Increase financial management
The longevity of your business hinges on its profitability, from sales to cost controls to cash flow. Microsoft Dynamics 365 Business Central helps you take control of financial data with tools that provide insight into bank reconciliations, budgeting, project costing and streamlining of workflows with Power Automate. Additionally, by leveraging built-in reports, Microsoft Excel or Microsoft Power BI — which is part of the Power Platform that unifies data from several sources — you can get real-time updates into sales and cash flow that can help you make more profitable financial decisions.

Exceed customer satisfaction expectations
Financial performance can be made better by optimizing accounting workflows and tasks, but it’s ultimately dependent on your ability to understand and best manage costs as well as deliver outstanding customer service. Microsoft Dynamics 365 Business Central can assist in this regard with a full complement of tools that are designed to help you deliver truly exceptional customer service, whether you specialize in products or services. The solution assigns personnel to work orders and provides an overview of necessary service tasks and workloads. You can also keep track of existing service agreements so you fulfill your obligations and are attuned to their up-to-the-minute needs.

Integrated with Microsoft’s CRM Applications
For more advanced capabilities with sales and opportunity management, marketing, customer service, and field service, Business Central shares a common data model with the various Microsoft Dynamics 365 applications. Including a base integration with Accounts/Customers, Contacts, Opportunities, Sales Orders, and Invoices, The TM Group can enhance the integration between the Microsoft Dynamics 365 Business Central back office suite and the Dynamics 365 front office applications including Sales Professional, Sales Enterprise, Customer Service, Field Service, and Marketing.

Why you should choose The TM Group
To achieve any of these capabilities, you need an ERP implementation team that gets it right and delivers on time. The TM Group is that team. Having completed thousands of implementations for businesses in a wide variety of industries — from accounting firms to manufacturing companies and family offices to nonprofits — The TM Group specializes in both customer relationship management and enterprise resource planning solutions for midsize organizations. Not just that, the consultants at The TM Group are all master certified in Microsoft Dynamics products and software systems. We’re also partnered with dozens of CRM and ERP add-on solution providers.

Whether the implementation is for one user or hundreds of users — no job is too big or too small for The TM Group, including if your system needs a full overhaul.

For more information on Microsoft Dynamics, The TM Group or our areas of specialization — including application development, consulting service, project management and ongoing support of the Microsoft Dynamics applications — contact us today.