March 13, 2015 Ken Jacobsen

Peak Engagement, Web Portals

Peak Engagement, Web Portals

Offering portals optimized for PCs, tablets, and mobile devices, Peak Engagement provides immediate value and provides self-service functionality for users such as event registration, customer portals, social discussions, help desk, and document management. Additionally, the module builder allows access to any system or custom entity from within Microsoft Dynamics CRM. Creating custom modules with Peak Engagement requires no custom programing because forms built using the native tools inside Microsoft Dynamics CRM can be served up to the Peak Engagement portal as simply as a few clicks.

Some of the many portal capabilities that Peak Engagement can enable include:
• Help desk case submission and management
• Customer portal where invoices can be viewed and printed
• Discussion groups and document management
• Customers can manage their own CRM profiles
• Subscription management

The company was rebranded from CRM Vertex to Peak Engagement in October of 2015.

Visit the Peak Engagement, Web Portals website