The TM Group Blog

Leading Provider of CRM and ERP Solutions Since 1984


Air Services Provider’s Skyward Journey With The TM Group

Introduction  An international organization providing a diverse array of services to airfields, including ground services, hospitality suite management, and food concessions — set its sights on expanding into Africa. To facilitate this ambitious endeavor, the new division joined forces with The TM Group (TMG) to implement a cutting-edge accounting system, Dynamics 365 Business Central (BC), Microsoft’s innovative cloud solution for small to mid sized organizations. This project profile delves into the challenges encountered and the ingenious solutions devised, ultimately empowering our client to establish a solid foundation for future growth and expansion.   The Challenge: Choosing the Right Accounting System… Read more

Establishing Expectations for a Successful CRM Implementation

From product-driven organizations (like real estate and equipment manufacturing) to service-based businesses (such as law firms, consultancies and customer service organizations), CRM system software is a game-changing resource that improves customer engagement in client-facing organizations. Through applications like Sales, Marketing and Field Service, customer relationship management software helps to synchronize all of the processes that take place across the organization while increasing visibility and collaboration. With CRM software, marketing teams, sales teams and customer service teams maintain regular, sometimes constant contact with the client in need of the service or product. None of them occur in isolation, either; the exchanges… Read more

A Better Outlook for Your Business: Why Microsoft Dynamics 365 Integration with Outlook Makes For a Winning Combination 

When it comes to sending and receiving information to colleagues, employees or clients, email is frequently the communication channel of first choice. Whether you are regularly logging on during a business trip or are in the office mere feet away from your intended recipients, your email inbox is the online equivalent of your home turf: It’s where you go to give or receive guidance, feedback and email message updates — and lots of them. Indeed, some statistics indicate the average office worker receives 121 emails per day and more than 40% of Americans check their work emails even when they… Read more

The Rationale for a Microsoft Dynamics Integration

Many organizations are creatures of habit. Once they get locked into doing certain things or using certain systems, software or tools, they’re reluctant to let them go. Even when they may tacitly acknowledge that their approach could use some fine tuning — or complete overhauling, if some are being true to themselves — change is a challenge. If your accounting or ERP systems are something you or your co-workers struggle with, but you have other mission critical systems that work really well for your business, you could consider keeping those good systems in place and implementing Microsoft Dynamics 365 Business… Read more

Vision 2023 Invitation: Maximize Efficiency and Minimize Costs with Microsoft Dynamics for Smarter Business Management!

Are you looking to streamline your business operations and stay ahead of the competition? Do you want to harness the power of technology to drive growth and profitability? Do you feel like there’s more you can do with your ERP software? If so, then you don’t want to miss our upcoming Vision Conference about running a smarter business with Microsoft Dynamics. Join us on Tuesday, May 16, 2023 for a day of learning, networking, and inspiration. (Registration Link) Our Vision Client Conference will focus on the key Microsoft Dynamics features and add-on solutions available that can transform the way you… Read more

Understanding the Uses and Purposes of ERP and CRM

The ways in which businesses are run are growing more complicated by the day. New processes, technologies and strategies are constantly being introduced and organizations need to have the flexibility to stay current and competitive. For this reason, many organizations are turning to enterprise resource planning (ERP) and customer relationship management systems (CRM) to have a better handle on their business and stay efficient and effective. Both CRM and ERP are vital for any business to survive in the modern era and the integration of them together can help businesses operate more efficiently and grow quickly. But what are ERP… Read more

New TMG Logo

Today we are launching a new logo for The TM Group. It has been a couple of decades since our last major change to our logo.  Since then, the technology and the world have changed quite a bit. We felt a new logo was needed to better reflect our modern service offerings and company philosophy as well as shortening the reference of our corporate identity to TMG. Our mission statement is “Empowering Organizations and People With Technology.” Although our logo is changing, our mission and commitment to providing clients with the best consulting, development and support isn’t changing.

Scheduling Loads is Easier than Ever for Trucking Brokers with Microsoft Dynamics 365 Business Central at the Wheel

The Client As a leading trucking broker and logistics provider that has been in business since the 1920s, this client specializes in matching freight hauls for its customers with primarily independent truckers. The client also serves as a software provider, of sorts, providing tech solutions that enable the independent truckers to more efficiently manage their freight loads. In addition to these services, the client provides a number of others, including expediting, warehousing, packaging, kitting, picking, shipping and procurement.   The Challenge Prior to reaching out to The TM Group, the client was using an old version of Microsoft Dynamics GP… Read more

For the 15th consecutive year, The TM Group is on Bob Scott’s VAR Stars

The TM Group, has been selected as a member of the Bob Scott’s VAR Stars for 2022, a group of 100 organizations honored for their accomplishments in the field of midmarket financial software Members of the VAR Stars were selected based on factors such growth, industry leadership and recognition, and innovation. Selection is not based on revenue and those firms chosen represent a wide range of size and many different software publishers of accounting software. “Each year, 100 VAR Stars are picked from the best organizations that market financial software. It is always an honor to recognize those who contribute… Read more

ERP vs CRM: What They Are, How They Work and When to Use Both

No matter how big or small your organization may be, running a business can be a daunting task at the best of times. Keeping up with valuable data and managing business resources and processes while making sales can be a tricky proposition. For this reason, many organizations have turned to enterprise resource planning (ERP) and customer relationship management (CRM) software to help streamline and automate many of their integral business processes. Both of these systems help organizations better manage their business and gain competitive edges when dealing with their supply chains, services, finances and sales. But what are the differences… Read more