• Microsoft Dynamics 365 Reporting Options

    By Allie on May 17, 2018

    There are many ways to report on information in Microsoft Dynamics 365 depending on the business requirements of the data consumers. The two main Microsoft tools for custom reporting with Microsoft Dynamics 365 are Microsoft SQL Server Reporting Servic …

  • One edition for all: Microsoft to eliminate Dynamics 365 business and enterprise editions

    By Ken Jacobsen on February 16, 2018

    Microsoft announced in September that they planned to eliminate the Dynamics 365 Business and Enterprise editions in an effort to simplify the much-lauded combined CRM and ERP management suite, according to an internal blog post. Alysa Taylor, general …

  • Bolstering internal processes with Microsoft Flow

    By Ken Jacobsen on November 16, 2017

    In April last year, Microsoft introduced a new product designed to facilitate automated workflow development in the age of the digital enterprise. The Software-as-a-Service offering, called Microsoft Flow, allows businesses to create complex workflows …

  • How Microsoft Dynamics 365 can take your company to the next level

    By Ken Jacobsen on October 24, 2017

    Are you using an enterprise resource planning solution and a customer relationship management tool? Separately, these can be great systems to help drive business processes. But what if we told you they’d become even more powerful if you combined them a …

  • What is Microsoft Social Engagement?

    By Ken Jacobsen on October 3, 2017

    Microsoft Dynamics 365 is a unique platform that gives you the power of business intelligence from Cortana Intelligence across combined customer relationship management and enterprise resource planning solutions platforms. This powerful system allows m …

  • 4 reasons your small business needs to immediately adopt a CRM solution

    By Ken Jacobsen on August 8, 2017

    Small business owners need all the help they can get. And that’s not because they’re incapable of running a successful business. Anything but! The issue is they often have their hands in a number of different projects, which can hinder their ability to …

  • 5 ways CRM can help companies increase employee performance

    By Ken Jacobsen on July 18, 2017

    Are your employees struggling to hit their goals? Do they look uninspired or depressed? If this is the case, think about adopting a CRM (customer relationship management) tool such as Microsoft Dynamics 365 for Sales. It’s the perfect way to solve thes …

  • CRM solutions like Microsoft Dynamics 365 helps businesses gain deeper customer understanding

    By TM Group on July 5, 2017

    Solutions that help businesses better understand their customers, like Microsoft Dynamics CRM, are vital in a wide variety of industries that rely on positive, ongoing consumer relationships.

  • 3 ways a CRM can transform your business

    By TM Group on June 27, 2017

    If you feel like your business is stuck in a rut, it’s time to make changes. We believe you can start by integrating Microsoft Dynamics 365.

  • How Microsoft Dynamics 365 for Sales can solve some of your office’s greatest challenges

    By TM Group on June 13, 2017

    Here are three common challenges all businesses face and how Microsoft Dynamics CRM, now called Microsoft Dynamics 365 can help solve.