• Need to encourage CRM buy-in by employees? Pique their interest

    By TM Group on March 14, 2015

    Sometimes, one of the most difficult parts of implementing a new customer relationship management platforms is getting employees to not only use the software, but see its potential and truly become excited about the prospect.

  • Why CRM needs to fit a company’s needs CRM implementation tips

    By TM Group on February 26, 2015

    Implementing a customer relationship management platform has become something of a necessity for modern organizations, driven by demand among sales professionals for greater efficiency.

  • What obstacles get in the way of CRM implementation?

    By TM Group on January 29, 2015

    Customer relationship management platforms help companies not only focus on and provide high-quality service to the people or businesses that buy their products, but also enhance inter-departmental connectivity and make operational data more visible.

  • Getting the most out of a new CRM system

    By TM Group on December 8, 2014

    There’s no doubt that a good CRM system will help businesses maintain and improve relationships with customers, streamline operations and improve connections between sales and marketing teams.

  • Aligning resources for a great CRM implementation

    By TM Group on November 17, 2014

    Customer relationship management software can help businesses make their sales and marketing processes more effective as well as collect more relevant operational data and provide visibility into that information.

  • 5 best practices for effective CRM use

    By TM Group on October 23, 2014

    The reason for adding customer relationship management software is simple: to better manage and interact with customers.

  • Checklist: 3 steps to get ready for CRM selection

    By TM Group on October 21, 2014

    Customer relationship management software can help businesses solve a wide variety of problems and create more efficiencies in many different areas of operation.