Key Benefits 

• Implementation Tailored To Your Needs
• Comprehensive Training From Install to Year-End
• Timely Installation

Scope & Constraints/Business Process Review/Kickoff Meeting
It is extremely important to get management buy-in at all levels of your organization, so the first key part of the implementation is a meeting where all involved parties have an opportunity to state their goals, objectives and timeline considerations. 

As a result of the initial meeting, we will conduct a walkthrough to ensure that we understand all of your staff’s goals, objectives and timing. This includes a complete discussion of the implementation and timing of each module and future projects. 

Key Benefits 

• Identify Project Goals and Objectives 
• Create Project Timeline
• Identify Responsibilities of All Project Participants

Technical Systems Audit
We will verify that your system is configured properly from a hardware, operating system and database aspect to take full advantage of Microsoft Dynamics GP (Formerly Great Plains) or Microsoft Dynamics SL (Formerly Solomon).

Key Benefits 

• Ensure the Proper Functioning of Hardware and Software Components 
• Identify Areas Needing Upgrade or Improvement to Avoid Surprises

Classroom Training
Our classroom facility, located in our Farmington Hills corporate headquarters, is equipped with state-of-the-art equipment to enable students to have a quality hands-on educational experience. Taught by members of our top-rated support team, these classes are designed to provide you with the skills to effectively use Microsoft Business Solutions products in your business. These classes are designed both for our new customers, as well as existing customers who are adding new modules or training additional staff. 

Key Benefits 

• Professional Learning Environment 
• Experienced Instructors
• Top Quality Courseware, Materials & Environment

Data Conversion
Because of the flexibility of Microsoft Business Solutions products, we have been very successful in converting our clients’ existing data to the Microsoft Dynamics GP (Formerly Great Plains) or Microsoft Dynamics SL (Formerly Solomon) format. We will assist you in determining the feasibility of converting data from an existing system. If appropriate we will convert the company's data using industry standard proven conversion tools. 

Key Benefits 

• Industry Standard Conversion Tools 
• Maintain Your Current & Historical Records On The New System
• Time Savings

Post Implementation Support
The TM Group is committed to providing a continuing source for problem resolution. To meet the individual needs of our clients, we offer on-line support, customized procedures manuals, and an internally staffed help desk as well as the backing of Microsoft Business Solutions on-line CustomerSource web site. 

Key Benefits 

• On-line Support 
• Full Staff Help Desk
• Customized Procedure Manuals